aden + anais has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy.
Any changes to our privacy policy and practices will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it. By using our website, you consent to our collection and use of this information. Our privacy policy was last updated on 10 February, 2010.
aden + anais collects data that you provide to us through www.adenandanais.com, by phone, mail, e-mail and fax interactions or any other means of communication with us. This includes information such as your name, mailing address, e-mail address, phone number, any personal information you choose to provide and transaction details. For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Aden & Anais Limited of Sevenlands Farm, Plumpton Green, Lewes, East Sussex, BN7 3DR, United Kingdom.
aden + anais occasionally obtains information for aden + anais customers who provide information to other websites or to retailers who sell aden + anais products. aden + anais may also obtain publicly accessible customer demographics.
aden + anais uses this information to enhance and personalize your shopping experience, and to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails. You may indicate your contact preferences regarding promotional communications either to us online or to our customer service representatives. However, we do not control and are not responsible for information collected and used by independent retailers who sell aden + anais products.
The data (personal or otherwise) that aden + anais collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. aden + anais will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data (personal or otherwise) transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All personal information inputted and transmitted by you to our website when you place an order is therefore protected by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than aden + anais.
Save as otherwise detail below, aden + anais does not sell, rent or trade with third parties any personal information you provide to us. We do not therefore share such information with third parties except for the express purpose of assisting us in fulfilling your orders and customer service inquiries, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information.
aden + anais may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. We may also disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Aden & Anais Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of aden + anais, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
aden + anais honours every request to unsubscribe from receipt of emails as quickly as we can after receiving the request, not only for promotional emails that aden + anais sends, but also for emails about aden + anais that we permit other companies to send to their own list of subscribers. As such, aden + anais will provide to such companies the email address of anyone who has submitted to aden + anais an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honouring your request to not receive aden + anais promotional emails.
aden + anais reserves the right to use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity.
aden + anais will never knowingly request personally identifiable information from any person under the age of 13, without first seeking prior verifiable parental consent. If we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's personal information from our files.
"Cookies" are small data files or small bits of information that are stored by your browser on your computer's hard drive when you visit our website so that we can recognize you. Cookies do not alter your hard drive in any way and cannot be used to access any personal information from your computer. They merely enable us to personalize your shopping experience by helping us keep track of your order as you shop on our website, maintain information about your use of our website, and help us recognize you when you visit our website again. We also use cookies to identify the website you visited immediately before visiting our website and we maintain this information through the use of cookies to enable us to evaluate and improve our website design. You can change your browser so that it will not automatically accept cookies. Also, the profile you build at www.adenandanais.com allows you to request that we do not "remember you", something we recommend if you are using a shared or public computer.
There may be links on our website to the web sites of others. When you click onto one of these links, you are leaving aden + anais' website and accessing another party's website. These other web sites are not under our control and may collect personal information from you. Our privacy policy does not address the information, privacy and security practices or policies of any other website. For more information, please read our Terms of Use.
You have the right to ask aden + anais not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Please send any concerns regarding our privacy policy to: or to:
aden + anais Customer Relations
Privacy Policy
Sevenlands Farm, Plumpton Green, Lewes, East Sussex, BN7 3DR, United Kingdom